Shipping & tax
Rates
Tracked shipping is $16 anywhere in Canada and free on orders over $175 before tax. We don't ship outside Canada.
When it ships
Orders ship after your e-Transfer arrives, usually within 1 to 2 business days (Monday to Friday, Pacific time). You get a tracking number by email when it leaves. Transit time depends on the courier and your location.
Packaging
Plain outer box, nothing printed about what's inside. Vials are padded.
Sales tax
Tax is charged based on the shipping address. Checkout shows the estimate.
| ship to | tax |
|---|---|
| British Columbia | 5% GST + 7% PST |
| Alberta | 5% GST |
| Saskatchewan | 5% GST + 6% PST |
| Manitoba | 5% GST + 7% RST |
| Ontario | 13% HST |
| Quebec | 5% GST + 9.975% QST |
| New Brunswick | 15% HST |
| Nova Scotia | 14% HST |
| Prince Edward Island | 15% HST |
| Newfoundland and Labrador | 15% HST |
| Yukon | 5% GST |
| Northwest Territories | 5% GST |
| Nunavut | 5% GST |
Lost or damaged
Tell us within 7 days of the delivery scan, or if tracking hasn't moved in 7 days. See the refund policy.